Reporting directly to the Field Service Manager
FLSA status: Exempt/salary
The Field Service Specialist role requires a bachelor’s degree in an engineering discipline plus 1-year relevant hands-on experience or completion of an associate degree or technical certificate program in electrical or electro-mechanical engineering, engineering technology or related engineering discipline and 4+ years of previous relevant hands-on work experience. Work assignments are varied, and of moderate scope and complexity. This role reports to the Field Service Manager. Work will be completed individually or as a member of a team installing, servicing, or repairing equipment at Marlin or at a customer location.
Ability to read, analyze and interpret documents such as safety rules, financial reports and legal documents, operating and maintenance instructions, and procedure manuals. Ability to write reports and
correspondence. Ability to speak effectively and present information to top management or other employees of the organization.
Ability to work with engineering concepts associated with electronic design as well as mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of databases, internet, spreadsheet, and word processing software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or touch objects, tools, or controls, and talk and hear. The employee is occasionally required to stand, walk, reach above shoulders, and stoop, kneel, or crouch.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in an office environment where the noise level is usually quiet and may occasionally be on the production floor where the noise level is moderate.
Marlin Technologies, Inc. is a successful, growth-oriented company focused on providing unique and practical solutions to customers’ electronic control requirements. Marlin’s focus is on heavy duty mobile equipment industries such as agriculture, off-road construction, railroad, turf care, military, utility, marine and emergency vehicles, where we have earned an enviable reputation for engineering and manufacturing electronic products that perform reliably in these harsh environments. Management at Marlin will continue to focus on these markets while also looking for expanded opportunities in other markets where our core competencies can be leveraged. The work culture at Marlin is a teamwork environment that depends on everyone working together to meet product specification and quality expectations and delivery commitments. Employees are empowered to take action as necessary to meet these commitments and are given the flexibility in their job duties to assist where the help is needed most.
